conversation Tag

By Dr Jeremy Koay A limited view Conversations are generally thought of as casual informal chats which are primarily used to build rapport. However, conversations can take place in a more formal context and can have a...

By Dorothy Cleary On the face of it, small talk looks simple. Conversations tend to be short-lived, topics are fairly predictable and repetitive, and most workplaces provide lots of incidental practice in this essential workplace skill. However,...